Privacy policy

Privacy & Cookie Policy

At Cheekyneep we take the security and privacy of your personal information very seriously. We aim to make your shopping experience (“Service”)with us as safe and problem free as possible.

At Cheekyneep we are committed to protecting our customers' personal information when purchasing from our site. Unless required to to do by law, information will NEVER be passed to any 3^rd parties other than those who require it for fraud screening, payment transaction processing and fulfilment/delivery of your order. We only use this information to fulfil your request for an order from this web site.

Your name, address and details of your order are passed to Shopify Payments or PayPal, who handle financial transactions securely on our behalf. They in turn may pass information to other parties and financial institutions who provide payment card authorisation, fraud prevention and payment validation services. Our payment pages are 100% secure using the very latest encryption capabilities. For all of our safety, Cheekyneep do not store any payment card details whatsoever.

 

Information we gather during your shopping experience with Cheekyneep includes your name, address, email address and telephone number.

We may use your e-mail address to send you information about special offers or changes to Cheekyneep if you have opted in to receive such communication. If you have previously opted-in to our mailing list, and do not wish to receive emails from us, you can unsubscribe by following the links in any email we send.

We use your e-mail address for the purposes of processing your order/enquiry. Opting out of any marketing emails will still permit us to use your e-mail address for the purposes of processing your order / enquiry.

We may use your telephone number to contact you regarding your order if necessary. It may be passed to a delivery agent so that they may contact you about the delivery of any order from us.

We will use your address as provided for delivery of any orders placed with us and will therefore be passed to a delivery agent to facilitate such delivery. 

 

Integrating social networking services

Cheekyneep may also allow you to enable or log in to the Service via various social networking services like Facebook, and we may ask you to log into the relevant social networking service. When you add a Social Networking Services account to the Service or log into the Service using your Social Networking Services account, we will collect relevant information necessary to enable the Service to access that Social Networking Service and your data contained within that Social Networking Service. As part of such integration, the Social Networking Service will provide us with access to certain information that you have provided to the Social Networking Service, and we will use, store, and disclose such information in accordance with this Privacy Policy. However, please remember that the manner in which Social Networking Services use, store, and disclose your information is governed by the policies of such third parties, and Cheekyneep shall have no liability or responsibility for the privacy practices or other actions of any Social Networking Services that may be enabled within the Service.

You may also have the option of posting your Service activities to Social Networking Services when you access content through the Service; you acknowledge that if you choose to use this feature, your friends, followers, and subscribers on any Social Networking Services you have enabled will be able to view such activity.

 

Payment Gateways

We use Shopify Payments and PayPal for all our online payments. Both suppliers are Payment Card Industry (PCI) Data Security Standards (DSS) compliant providers and have many household names using their services for online transactions. Your transaction is safe. They use the very latest encryption and secure processing techniques and are endorsed by all major banks.

 

Cookies

We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.

The list below describe the cookies we use on this site and what we use them for. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete the cookies having visited the site, or you should browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “InPrivate” for Internet Explorer, “Private Browsing” in Firefox and Safari etc.)

First Party Cookies

These are cookies that are set by this website directly.

Google Analytics: We use Google Analytics to collect information about visitor behaviour on our website so that we can improve the experience. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This Analytics data is collected via a JavaScript tag in the pages of our site and is not tied to personally identifiable information. We therefore do not collect or store your personal information (e.g. your name or address) so this information cannot be used to identify who you are.

You can find out more about Google’s position on privacy as regards its analytics service at https://www.google.com/policies/privacy/

 

Log files track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

 

Third Party Cookies

These are cookies set on your machine by external websites whose services are used on this site. Cookies of this type are set by our feedback tool (User Voice) and by sharing buttons, to allow visitors to share content onto social networks. Cookies are currently set by Shopify, Twitter, Facebook and Instagram. In order to implement these buttons, and connect them to the relevant social networks and external sites, there are scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all around the internet, including on this website.

You should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.

 

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The information above is given in good faith. However, if you are unsure about any of the specific points of the EU Cookie Law we recommend you consult your legal advisors.